Windows close, services open
After 38 years and tens of thousands of students served, the Office of the Registrar recently ended window service in Peterson Office Building. To streamline services, those of the final window, Window 24, have now been merged into the office’s customer service center in Room 123.
“The people who had been sitting behind the windows were in mourning for a while,” says Joanne Berg, interim registrar, noting that she hopes to open an exhibit on the long and sometimes quirky history of enrollment at UW–Madison.
In addition to customer services such as transcript requests, certifications, PIN changes, enrollment appointment time look-ups and in-person submissions of course change forms, the new customer service center also provides directions around the building — one of the last functions of Window 24. Enrollment services staff are also available at the “self-service” booth of six computers in the Peterson Building lobby.